Frequently Asked Questions

  • What is included in full conference registration?

    Full conference registration includes all networking events and sessions starting Sunday, August 2 with the Opening Reception at 6 p.m. and ending with the final sessions on Wednesday, August 5.

    Conference registration does not include pre-conference workshops or tours. Both of those events require additional registration and payment, where applicable.

  • Are there discounted registration rates?

    Yes—ACT offers an early bird discount rate available until April 24th. View our registration fees for full conference, pre-conference, and individual day pricing.

  • Are there day rates?

    Yes! You can choose specific days to join the conference. Check out the day rates for pricing details.
  • What is the cancellation fee?

    Refund/cancellation requests must be submitted no later than June 22, 2020 for consideration. Any refund/cancellation request received after June 22, 2020 will not be considered or refunded. Refunds will be issued after the conclusion of the 2020 ACT International Conference. Refunds/cancellations will be subject to a $195 administrative fee up until April 24 and $220 administrative fee from April 24 through June 22, 2020. No refunds are issued for Optional Event tickets or Spouse/Companion tickets. No-shows are non-refundable. All refunds will be issued after the conference has ended.

    Send requests to:

    ACT International Conference Refunds
    PO Box 9
    Sharon, MA 02067

  • Can I go to any education sessions I want? Is pre-registration required?

    You are free to attend any of the education sessions listed in the conference program, unless otherwise noted. No pre-registration or RSVP is required.
  • Can I transfer my registration to someone else?

    Yes, you can transfer your registration to another member of your organization ONLY. To complete the process, contact Casey Murphy at or 202.792.5801.

  • What is the attire?

    Business casual attire is suggested for all events during the conference. Dressing in layers or bringing a sweater or light jacket is recommended during the day. The meeting rooms can get chilly. Read through other General Information, especially for first time attendees.

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© 2019 Association For Commuter Transportation
210 N Main Street #3 | Sharon, MA 02067

Phone: 202.792.5801
Email: Cmurphy@Actweb.Org